Case Studies

SDL is proud to serve up to 300 Financial Service providers globally, over 70
of which are using SDL Tridion for managing their online initiatives. Please find
below a selection of our Financial Services industry case studies.

Abu Dhabi Commercial Bank case study

The Abu Dhabi Commercial Bank is a diversified full service bank. ADCB wanted a robust WCM solution devision that was scalable, user friendly and ensured fast implementation. Instead of outsourcing the website maintanance to an external web agency, the bank sought a content management solution where the business users would be empowered to edit content themselves without having to rely on anyone else to make it live.

ABN AMRO case study

ABN AMRO is one of the largest international banks in the world. Its’ network of branches operate from more than 4,500 locations in 53 countries. ABN AMRO was looking for a solution that included integration with IBM WebSphere, PeopleSoft, Verity, and meet up with the stringent needs of their own security layer. SDL Tridion offered all this, plus the possibility to offer new and improved external services via the internet and to further develop the bank’s mobile services.

ABN AMRO Print case study

SDL Tridion offers ABN AMRO a solution that included integration with IBM WebSphere, PeopleSoft, Verity, and meets up with the stringent needs of the banks' own security layer, plus new and improved external online services and further develop of mobile services. ABN AMRO also uses a mass printing solution with Tridion and DOC1.

BBVA case study

Through SDL Tridion, BBVA has been able to automate publication of content; create workflow processes for publishing content; reuse and separate content across different Web sites; localize different international sites and create a transactional Web site.

BBVA-experience case study

A new Integrated customer experience. With its leading position in the Spanish market and over 47million customers in more than 30 countries, BBVA continues to focus on creating customer value through both its online and offline channels. BBVA has been a valued SDL WCM Solutions customer since 2002. Through the years, we have admired their commitment to create and increase customer value through an ever-innovative online channel.

SDL Enables Austria's Central Bank to Effectively Manage Terminology

Challenged with delivering an ever-increasing number of highly complex translation and editing projects, the Language Services team of the Oesterreichische Nationalbank (OeNB) needed to effectively manage terminology.

Friesland Insurance case study

De Friesland Zorgverzekeraar is a major insurance company in the Northern part of Holland and serves over 500.000 people. Clear communication and excellent services are mission critical for De Friesland.

DNV case study

With SDL Tridion, DNV has launched more than 30 national sites – ranging from Norway, Sweden and Denmark, to USA, Japan, China, India, Chile and Brazil. SDL Tridion is also being used for publishing various news channels.

ING Real Estate case study

ING Real Estate’s “Real Insight” intranet based on SDL Tridion went live with approximately 450 pages of content and currently helps more than 100,000 employees quickly gain access to the information they want.

Interpolis case study

Interpolis, one of Holland’s major providers of insurance and retirement plans, has chosen SDL Tridion to help them bring value to their business. True to its core values, Interpolis strives for crystal-clear-communication;
both in its portfolio of products and services and in its daily interaction with target groups. Partnership and trust are the foundations of the Interpolis way of doing business.

Op Bank Group case study

OP’s portal is an integrated solution that includes SDL Tridion for branding and content authoring and CRM solutions to manage customer data and campaign groups.

Rabobank case study

SDL Tridion provides Rabobank Personal Portal, an Intranetsite for more than 300 local branch offices. They are using Outbound E-mail for its online marketing campaigns such as e-mail newsletters, where the newsletter and content of the website have been linked.

Virgin Money case study

Virgin Money, part of the Virgin Group, is a rising star of the financial services sector. It launched in 1995 using a call centre to field customer enquiries. In 2000, as adoption of the internet gathered momentum, Virgin Money spotted the potential of using a website to provide potential customers with information and the ability to order products, and so virginmoney.com was launched.