Integration: Connected Systems

In the current climate, it’s vital that we make the most of our existing assets and the website is one of our most valuable direct customer communication tools. It is the instant gateway to our brand and, with the right tools in place, we can acquire and retain guests at much lower costs. The SDL Tridion platform, integrated with the automated booking system, enables our customers to choose exactly what they want with up-to-date and relevant information, to allow them to make an informed booking decision. We are also now confident that at times of peak traffic, the website will remain stable and available for our customers.

Warner Leisure Hotels

We realize that SDL Tridion is just one part of your digital infrastructure. Integration with your booking systems, ERP and CRM systems, industry travel systems including Amadeus and Sabre plus other external data is critical to achieve your business and yield management goals.

SDL has over ten years experience in integration with online travel systems. We make sure that our systems fit in and are platform independent. We provide standard APIs and webservices to every part of our solution and keep them backwards compatible. SDL Tridion offers a set of dedicated integration points in user interfaces, content repository, deployment process and front-end functionality.

This means you can hook into all of your 3rd party systems without undertaking big customization projects. Our open and consistent architecture enables you to create a sustainable eBusiness architecture with minimal maintenance effort.

Sapient Nitro case study

Denver International Airport (DIA) is consistently recognized as a leader internationally when it comes to world-class customer service, airport amenities and traveler-friendly features. The airport leadership is always looking for ways to improve the traveler experience and continues to invest to make that experience better for travelers who call Denver home and for travelers that connect through or travel to the Mile High City.