Software Engineering & Information Technology
Accelerating delivery of multilingual software and complex, technical documentation
SDL has a substantial number of high profile clients within this market and a wide range of experience providing localization solutions over many years.
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- Hewlett-Packard reduces support costs and the cost of content through Global Information Management
- The Global Customer Experience: Sun Microsystems’ Vision for the Participation Age
- Oracle impressed with high quality and fast turnaround from SDL
- SDL Services Solution Brief
Operating Systems, Firmware, CRM applications, ERP systems, Booking Software, Databases, Games. Whatever a product might be, for each step in the software engineering process (design, development, documentation, manufacturing, QA testing, and customer support), engineering teams create large quantities of essential information.
Striving to improve the customer experience and building strong brand loyalty is a constant challenge in the highly competitive IT industry. With product differentiation increasingly harder to achieve, the key to customer loyalty is to increase value and personalization with the best possible customer interactions in their native language. Yet this can be enormously complex and costly to manage.
Until now.
SDL accelerates global delivery of rapidly changing, precise content
SDL’s global information management (GIM) solutions and services bring together all relevant content resources, across your content lifecycle – authoring through localization to publishing – to:
Re-use approved technical content across multiple documents and delivery channels (e.g. Web, CDs and printed owners and service manuals)
Speed content creation, improving content consistency and quality and lowering process costs
Build brand messaging and terminology consistency across all content and delivery mechanisms
Leverage and re-use content created in any authoring environment, in any language – further exploiting existing information assets
Streamline localization processes, through any combination of project in-sourcing or outsourcing
Provide an enterprise-wide platform for rapid renewal of content wherever used
SDL has a substantial number of clients within the Software Engineering and Information Technology market and a wide range of experience over many years. Whether your requirement is software localization, string and driver conversions or consultancy on Internationalization processes, SDL has the complete suite of software and services to meet your needs.
Case Studies
Hewlett-Packard reduces support costs and the cost of content through Global Information Management
"EMC Documentum and SDL help Hewlett-Packard deliver product content to global markets in a single, consistent voice"
The Global Customer Experience: Sun Microsystems’ Vision for the Participation Age
"Translation throughput has decreased time-to-market and the total cost of translation. The system will also ensure other divisions in Sun have the ability to benefit from translation memory and our customized workflows."
Oracle impressed with high quality and fast turnaround from SDL
“SDL translates our products into 16 Languages including tier 1 languages Brazilian and Spanish. ... …the feedback from the production teams has been very positive…. We have been extremely impressed with the high quality project management.”
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