Service briefs

Learn more about support for SDL Web Content Management
solutions by downloading our Service Briefs.

SDL WCMS Education

Find out more about our best-in-class training programs

Delta Training SDL Tridion 2011

Our two-day training provides SDL Tridion customers and partners with an essential overview of the new functionality available in the SDL Tridion 2011 suite of products.

Media Manager service brief

SDL Media Manager provides world-class Cross Media Management solutions; enabling organizations to capitalize on cross-media video communications.

Customer Support Plans service brief

SDL Tridion Customer Support Plans are designed to meet the SDL Tridion implementation support requirements of our customers and partners.

Outbound Email allows you to manage and optimize email marketing and communication campaigns. It is fully integrated with SDL Tridion and it enables you to promote your web sites and ensure consistency in both web and email channels.

Quick Reference Guide service brief

This quick reference guide provides answers to questions such as:
How do I use my SDL Customer Support for SDL Tridion products?
How do I open a technical support incident?
How can I track existing technical support incidents?

Translation Solution Scan service brief

The translation solution supports organizations with an international orientation and local communication. It optimizes the entire translation process for marketing communication and translation management professionals who need to manage international campaigns, promotions, product launches and websites for global markets.

Upgrade Scan service brief

Get maximum value from your SDL investment by upgrading to SDL Tridion 2011!

WebForms Scan service brief

WebForms enables business professionals to easily create an engaging web experience. Whether you launch a lead generation campaign or maintain a self-service offering WebForms is the tool for marketers to be in control of online marketing communication and to build visitor intelligence.