DITA and CCM

Well, you could "DO DITA" without a Content Management System (CMS). But it wouldn't be the brightest thing you ever did. At least that is the consensus that seems to be emerging from a shift in how technical communication organizations are now approaching the Darwin Information Typing Architecture (DITA).

People are beginning to realize it is a category mistake to call some kinds of systems a "CMS" (Content Management System), when what they really are referring to is a "CCM" (Component Content Management) system. 

This paper looks at the recent advancements in CCM, and how they have been fueled in part by standards like DITA and S1000D. It also explains how CCM technology is used in some typical industries. Finally, the paper discusses how these organizations have benefitted from CCM technology and briefly describes steps your organization can take toward reaping some of these same benefits.

The Gilbane Group, in combination with members of the technical documentation team at Research in Motion, discuss how CCM delivers on the promise of XML.

Download this webinar to learn how a component-based content management system can help you to efficiently manage your technical product information for a worldwide audience.

Download this webinar and hear from three DITA experts, including JoAnn Hackos, Ph.D., President of Comtech Services, Inc., on how and why DITA is providing a strategic advantage to global companies. You will also learn best practices to be considered.

With a successful business case based on reuse as a “first principle,” FICO is building an enterprise content infrastructure that includes XML and DITA, component content management, translation memory and terminology management, and automated publishing. Learn how FICO is aligning global content practices with the company’s business goals and objectives. If you need to spark that “aha!” moment within your organization, download this webinar!

Download this webinar recording to learn best practices and methodologies for authoring and reusing content that is targeted for global markets and personalized for diverse global audiences.  Brought to you by: SDL, SDL Structured Content Technologies and JustSystems.

This Webinar provides an expert’s view of the 10 Key Steps required to successfully move down the path to DITA. Yas Etessam from VMware and Chip Gettinger from SDL Trisoft discuss the critical success factors and lessons learned for the adoption of structured authoring in DITA. Download the recording now!

Download this webinar recording to learn best practices for DITA adoption based on five different user roles, as well as insights into how a CCM can improve the overall user experience.  Our guest speakers are Amber Swope of DITA Strategies and Chip Gettinger of SDL's Structured Content Technologies division.

Micro Focus, a leading provider of enterprise application management and modernization solutions, has selected the SDL Trisoft™ Component Content Management (CCM)  system to improve the consistency of the company’s user documentation, increase ease-of-use and drive customer satisfaction.  Find out about the company's process of writing in reusable components of information, the business drivers for a new solution and why SDL Trisoft was chosen over other products on the market, by listening now to a podcast from SDL and Micro Focus.

Component Content Management System for DITA

The CMS of Choice for Technical Communication

This case study focuses on the DAF Truck Sales Support division which turned to a structured authoring and translation management process, to drive sales productivity gains and provide a better overall sales process.
DAF selected SDL Trisoft™ Component Content Management (CCM) system as the foundation of the solution.  Centralizing the creation and management of sales support information with integration within the DAF dealer e-portal website allows DAF to create and publish consistent content in one place.

In this Gilbane Group case study, FICO describes their strategy for aligning global content practices with the company’s business goals and objectives.  With a successful business case based on reuse as a “first principle,” FICO is building an enterprise content infrastructure that includes XML and DITA, component content management, translation memory and terminology management, and automated publishing.

The case study discusses how and why the documentation group at HORIBA Medical moved to a new documentation process using DITA and a Component Content Management (CCM) system from SDL to gain greater efficiencies and speed time to market.

"SDL Trisoft played a particularly important role as a mentor for my team...The SDL Trisoft team not only delivered a strong out-of-the-box DITA solution, but it also provided expertise and strong support for my group as we began implementing the new process."

This case study tells the story of how and why NetApp, a $3.3 billion high-tech company and voted number 1 in Fortune's "Best Companies to Work for", chose to adopt the DITA standard and global authoring practices for the production of technical information.

Reaching Global Markets or Saving Translation Costs with DITA? Understanding the Power of Naming Conventions. Find out how naming an DITA initiative can make a difference to the success of the project.